Important Information

Opening hours

Check-in: 2 pm

Check-out: 12 noon

Front desk: 7 am to 9 pm

Breakfast: 7 am to 11 am

Restaurant: 12 pm to 5 pm and 6pm to 9pm

Bar: 12 noon to 10 pm

The hotel does not accept pets

It is prohibited to smoke in the rooms and common areas

A 10% service charge will be added to room rates, services, food and beverage

Arrivals and departures

Arrival: Our check-in is from 2 pm. If you are arriving after the closing of our reception (9 pm), please let us know so that we can be ready to receive you at an alternative time. If your arrival is after the closing of our restaurant (9 pm), please let us know if you would like us to leave a meal ready for your arrival. If you are using our transfer service, please notify us immediately in case of a schedule change or flight delay/cancellation.

Departure: Our check-out is until 12 noon. If you need to leave before the opening of our reception (7 am), please inform us the day before your departure, and if you are using our shuttle service, please confirm your appointment with us one day in advance.

Restaurant

Breakfast is served in our restaurant from 7 am to 11 am.

Throughout the day, we work with a menu of snacks and appetizers for eating on the beach, as well as a full menu for dining in the restaurant.

Our restaurant is open from 12 pm to 5 pm and from 6 pm to 9 pm.

Half-board service includes breakfast and dinner (one à la carte dish per person). Drinks and desserts are charged separately.

We have a good selection of wines for your choice. A bar service is available until 10 pm.

Please let us know in advance if you have any food allergies or restrictions so that we can adapt our service as best as possible.

Shuttle service

We can arrange a shuttle service from Maceió, Recife and neighboring cities. Please contact our team for prices and more information.

Privacy

To guarantee the privacy of our guests, the use of the hotel’s premises is allowed only for guests. Non-guest access to the premises will only be allowed with authorization from hotel management. We appreciate your cooperation!

Cancellation Policy

There is no refund of the amount paid if the guest fails to show. In the event that the guest informs the hotel that they will not be able to arrive, at least 30 days prior to the check-in date, they will have the right to transfer the accommodation to another period, according to the availability of the hotel (on holidays, we request a minimum advance notice of 60 days). Failure to notify the contracted period with the minimum notice period informed above will result in the full loss of paid accommodation;

In case of departure before the previously agreed period, the full amount of all booked nights will be charged; the accommodation credit mentioned above will be valid for 2 years from the cancellation of the reservation made by the hotel, expiring without prior notice.